Last updated: 30 March 2026

At Caribbean Kitchen by Owen Gregory / Caribbean Kitchen by OG (“we”, “us”, “our”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, disclose and protect your personal data when you visit caribbeankitchenbyog.com, contact us, or submit a booking or enquiry through our website.

1. Who we are

Caribbean Kitchen by OG
Email: info@caribbeankitchenbyog.com
Phone: (+351) 960 357 679

If you have any questions about this Privacy Policy or about how we handle your personal data, please contact us using the details above. The website currently displays the contact email and telephone number listed here.

2. What personal data we collect

We may collect and process the following categories of personal data:

• your name;
• your email address;
• your phone number;
• your preferred or desired booking date;
• the number of guests;
• dietary or culinary restrictions;
• food allergy information or other health-related information you choose to provide;
• special requests or message content you submit to us;
• technical information generated when you use the website, such as cookie preferences and limited browser/device data collected through cookies that are necessary for website operation.

These categories reflect the information visibly requested through the website booking form and cookie banner.

3. Special category data

Some information you may provide to us, such as details about food allergies, diabetes, intolerances, or other dietary restrictions linked to health, may qualify as data concerning health, which is a special category of personal data under the GDPR. We will only process this information where it is necessary to prepare and deliver your booking safely and appropriately, and where you have clearly chosen to provide it to us.

4. How we collect your data

We collect personal data directly from you when you:

• complete a contact, enquiry, or booking form on our website;
• contact us by email or phone;
• communicate with us through our social media channels;
• interact with our cookie banner and website settings.

The site currently shows direct contact details, social media links, a booking form, and a cookie settings banner.

5. Why we use your data and our legal bases

We use your personal data for the following purposes:

• To respond to enquiries and manage bookings
  We use your contact and booking information to reply to your messages, discuss menus, availability, guest requirements, and provide the private chef or catering services you request. Our legal basis is taking steps at your request before entering into a contract and, where applicable, performance of a contract.
• To handle dietary requirements safely
  Where you provide allergy, intolerance, diabetes, or similar health-related information, we use it only to adapt the food and service appropriately. Our legal basis is your explicit consent for any health-related information you choose to provide, together with the booking/service purpose where relevant. Health data is treated as special category data under EU data protection rules.
• To run and secure the website
  We use limited technical data and necessary cookies to make the website work properly, remember your cookie choices, and maintain basic website functionality. Our legal basis is our legitimate interests in operating a secure and functional website, or consent where non-essential cookies are used.
• To comply with legal obligations
  We may use and retain certain personal data where necessary for legal, tax, accounting, or regulatory compliance. Our legal basis is compliance with a legal obligation.
• Marketing
  We will only send you marketing communications where you have asked us to do so, where you have separately consented, or where we are otherwise permitted by applicable law. You can opt out at any time.

6. Cookies

Our website uses cookies. Based on the current visible setup, the site uses a cookie banner and cookie settings that refer to Strictly Necessary Cookies and the storage of user preferences. Cookies may be used to keep the website operational, remember your choices, and improve the user experience.

Where cookies are not strictly necessary, they should only be placed after you have given valid consent. You can withdraw or change your cookie choices at any time through the cookie settings available on the site. EU guidance states that cookies which are not strictly necessary generally require prior consent.

7. Who we share your data with

We do not sell your personal data.

We may share your personal data, where necessary, with:

• website hosting, maintenance, and technical support providers;
• email and communications service providers;
• booking administration providers;
• professional advisers such as accountants, lawyers, or insurers;
• public authorities, regulators, courts, or law enforcement where required by law.

If we add third-party tools in future, such as analytics services, embedded maps, Meta tools, payment gateways, or newsletter platforms, this Privacy Policy should be updated to identify them where appropriate.

8. How long we keep your data

We keep your personal data only for as long as necessary for the purposes for which it was collected, including to manage enquiries, bookings, follow-up communications, legal compliance, and record-keeping.

As a general rule:

• enquiry and booking correspondence is kept only for as long as reasonably necessary to manage the enquiry, booking, and any related follow-up;
• health-related dietary information is kept only for as long as needed for the relevant booking and any immediate follow-up;
• invoice or tax-related records may be retained for longer where required by law;
• cookie preference data is retained according to the duration of the relevant cookie settings.

9. Your data protection rights

Under the GDPR, you may have the right to:

• be informed about how your personal data is used;
• access the personal data we hold about you;
• request correction of inaccurate or incomplete data;
• request erasure of your data in certain circumstances;
• request restriction of processing in certain circumstances;
• object to certain processing;
• request data portability where applicable;
• withdraw consent at any time where processing is based on consent.

These are core GDPR rights for individuals.

To exercise any of these rights, please contact us at info@caribbeankitchenbyog.com. We may need to verify your identity before responding.

10. Complaints

If you believe that your personal data has been handled unlawfully, you have the right to lodge a complaint with the Comissão Nacional de Proteção de Dados (CNPD) in Portugal. The CNPD is the Portuguese data protection authority and provides complaint channels for individuals.

11. Data security

We take appropriate technical and organisational measures to protect personal data against unauthorised access, disclosure, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

12. Third-party websites and social media

Our website may contain links to third-party websites or platforms, including Instagram, Facebook, and TikTok. If you click on those links or contact us through those platforms, your data will also be subject to the privacy policies of those third parties. We are not responsible for the privacy practices of external websites or platforms. The site currently links to Instagram, Facebook, and TikTok.

13. Children’s privacy

Our website and services are not directed to children, and we do not knowingly collect personal data from children through the website. If you believe a child has provided personal data to us, please contact us so we can take appropriate action.

14. Contact us

If you have any questions about this Privacy Policy or about your personal data, please contact:
Email: info@caribbeankitchenbyog.com
Phone: (+351) 960 357 679